Frequently Asked Questions

At Wanderling, we want to make your babywearing experience as seamless and enjoyable as possible. Here are some frequently asked questions and their answers to assist you with our babywearing jackets and hoodies.

 

What is your return policy?

 

We understand that our babywearing jackets and hoodies are an investment. That's why we offer a longer return window than most companies. If you're not satisfied with your purchase, please contact amy@wanderling.us. To process an exchange or return, visit our EXCHANGE/RETURN portal. We allow returns up to 60 days from purchase, provided the tags are still on. Please note, shipping and other fees may be deducted from your refund

 

How do I know if it will fit?

 

Our jackets and hoodies should be sized to you, without the baby, so you can enjoy wearing them even after the babywearing years. Choose your current favorite jacket or hoodie size, or compare it with the size charts on our product pages. Don't hesitate to reach out with any concerns or questions you might have.

 

 

Can I exchange for a different size or color?

Absolutely! We want you to be comfortable and feel good in our products. Visit our returns/exchange portal to process an exchange for a different size or color for your babywearing jacket or hoodie.

 

How warm is it?

Our jackets and hoodies are versatile and can be worn in a variety of temperature and weather settings. The key is layering. Dress you and your baby in similar layers, based on the weather condition. Our jacket can handle anything from a cool, breezy summer evening to temperatures as low as -10 degrees Fahrenheit.

 

    How do I put the jacket or hoodie on?

     

    watch this quick video!

     

    Other Questions or Concerns?

    If you have any other questions or concerns about our babywearing jackets or hoodies, please don't hesitate to reach out to us! We are here to help, and want you to have peace of mind and many babywearing adventures. It's a Wanderful World!